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HIPAA Beyond Theory: What Companies Should Know, Developers Must Implement and QA Needs to Test

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What is HIPAA and PHI?

HIPAA stands for Health Insurance Portability and Accountability Act, is a U.S. law that sets rules for keeping patient health information private and secure. The main goal of HIPAA is to make sure that sensitive medical details of patients are not shared or exposed without patients' permission. This sensitive information is called PHI (Protected Health Information), and it includes anything that can identify a patient along with their health conditions - like names, addresses, medical records, test results, or even things like phone numbers and insurance details.

In simple terms, HIPAA makes sure that when a software or people working on that software handle any patient's data, it is kept safe, private, and only used for the right reasons.

What patient information is considered as PHI?

PHI (Protected Health Information) is any information that:

  1. Identifies an individual (or can be used to identify an individual)
  2. Relates to their health condition, healthcare, or payment for healthcare

HIPAA lists 18 identifiers that make health data "individually identifiable". If any of these are present with health-related info, it becomes PHI:

  • Name
  • Address (street, city, county, ZIP, etc.)
  • Dates (birth date, admission/discharge date, death date, exact age >89)
  • Telephone numbers
  • Fax numbers
  • Email addresses
  • Social Security Number (SSN)
  • Medical record number
  • Health plan beneficiary number
  • Account numbers
  • Certificate/license numbers
  • Vehicle identifiers (license plate, VIN)
  • Device identifiers/serial numbers (e.g. implanted medical device ID)
  • Web URLs
  • IP addresses
  • Biometric identifiers (fingerprints, voiceprints, retinal scans)
  • Full-face photos and comparable images
  • Any other unique identifying number, code, or characteristic

What type of software needs to be HIPAA compliant?

As a general thumb rule, any software that creates, receives, maintains, or transmits PHI must be HIPAA compliant. This includes:

  • Electronic Health Record (EHR) / EMR Systems - Used by hospitals, clinics, and doctors to manage patient records
  • Telemedicine & Telehealth Apps - Video consultation platforms, or chat-based health services
  • Medical Billing Management Software - Systems handling insurance claims, billing, and patient data
  • Patient Portals - Web or mobile apps where patients can view test results, prescriptions, or communicate with doctors
  • Healthcare CRM Systems - Customer/patient management tools for healthcare providers
  • Mobile Health Apps (mHealth) - Apps tracking health vitals (like heart rate, glucose, or blood pressure) if they share or store PHI with a provider or insurer
  • Cloud Storage & SaaS Platforms for Healthcare - Any cloud software where PHI is stored, transmitted, or backed up (AWS, GCP, Azure all offer HIPAA-compliant services)

If no PHI is involved (e.g., a general fitness tracker storing steps locally), HIPAA does not apply.

Why implementing HIPAA is crucial for a software?

If a software (and indirectly the parent company owning that software) that handles Protected Health Information (PHI) does not follow HIPAA compliance, the consequences can be serious - legally, financially, and reputationally.

Civil Penalties (Fines) imposed by US Government

HIPAA violations can lead to civil monetary penalties from the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR).

The fine amount depends on level of negligence:

Violation TypeFine (per violation)
Did not know (unintentional, no way to avoid)100100 - 50,000
Reasonable cause (knew or should have known)1,0001,000 - 50,000
Willful neglect (corrected in time)10,00010,000 - 50,000
Willful neglect (not corrected)$50,000

Criminal Penalties

If violations are found intentional or malicious, the Department of Justice (DOJ) can prosecute:

Violation TypeFine (per violation)
Knowingly obtaining or disclosing PHIUp to $50,000 fine + 1 year in prison
Intentionally obtaining something (like money, property, or information) by lying, deceiving, or misrepresenting factsUp to $100,000 fine + 5 years in prison
Offenses for personal gain, malicious harm, or commercial advantageup to $250,000 fine + 10 years in prison

Lawsuits & Liability

If a patient's PHI is exposed, they can take legal action under state laws such as negligence or invasion of privacy. Business associates - like software vendors - may also be held liable if their actions lead to a breach.

Reputation Damage

Public trust is critical in healthcare. A HIPAA violation can damage credibility and cause loss of business. Customers of the software (hospitals, clinics, insurers) may cancel contracts with vendors that are non-compliant.

Operational Impact

Software that is not HIPAA-compliant cannot legally be used by hospitals, clinics, or insurers (covered entities). Non-compliance may force you to rebuild parts of the system, delay launches, or lose market access.

Hence taking HIPAA seriously and ensuring compliance is crucial for any software handling PHI.

Which PHI data can be legally shared by a software and to whom?

Under HIPAA's Privacy Rule, PHI can only be used or disclosed for permitted purposes (treatment, payment, healthcare operations, public health, etc.) without patient authorization. The Privacy Rule imposes a "minimum necessary" standard: PHI data use and disclosures must be limited to the least amount of PHI needed for the purpose.

Here's a breakdown of who can see PHI and under what conditions:

Who Can Access PHIConditions/Reasons
Healthcare ProvidersFor treatment, payment, and healthcare operations
Health InsurersFor payment and healthcare operations
Business AssociatesIf they sign a Business Associate Agreement (BAA)
PatientsThey have the right to access their own PHI
Family Members & FriendsIf the patient agrees or in emergencies
Public Health AuthoritiesFor public health activities (e.g., disease reporting)
Law EnforcementFor law enforcement purposes (e.g., court orders)
ResearchersIf approved by an Institutional Review Board (IRB)
Government AgenciesFor audits, investigations, or inspections

What are patients' rights under HIPAA?

HIPAA isn't just about rules for healthcare providers. It also gives patients important rights, including:

  • Access their medical records - View or get a copy of their health information
  • Request corrections - Ask to fix any errors or missing information in their records
  • Receive a Notice of Privacy Practices - Learn how their health information is used and protected
  • Get a record of disclosures - See who their information has been shared with
  • Request restrictions - Ask to limit how their information is used or shared
  • Request confidential communications - Choose how or where they are contacted for privacy
  • File complaints - Report if they believe their privacy rights were violated

Now that we have a foundational understanding of HIPAA, PHI, the importance of compliance, and what legalities are involved if HIPAA is not followed properly. Now let's move ahead and deep dive into how to actually implementation HIPAA rules and what testing aspects of HIPAA compliance QA teams need to focus on before giving their final sign-off.

Guidelines to adapt your software for HIPAA

To begin with, let's categorize all the actions and steps HIPAA expects from a software into 3 main buckets:

  1. Administrative Safeguards - Policies and procedures to ensure PHI is protected and guiding how the workforce handles it securely
  2. Physical Safeguards - Steps and rules that keep computers, equipment, and buildings safe from damage, accidents, or unauthorized access that can compromise PHI
  3. Technical Safeguards - software changes, building secure systems, and access controls that protect electronic PHI

Now let's deep dive into each of these buckets, understand the specific HIPAA rules under each buckets.

1. Administrative Safeguards

Administrative Safeguards are organization-wide policies and procedures to manage PHI security. Key requirements include risk management, workforce policies, and oversight:

  1. Risk Analysis & Management: Identify all possible risks to patient data (like hackers, software bugs, or system failures), figure out how likely they are, and take steps to reduce them.
  2. Security Management: Assign someone responsible for HIPAA security, create clear written rules (like who can access data and what to do if there's a breach), and enforce consequences for breaking those rules.
  3. Access Control: Only allow staff to see the data they need for their job. For example, billing staff see billing info, doctors see clinical info.
  4. Workforce Training: Regularly teach everyone (developers, QA, admins) about HIPAA rules and safe ways to handle patient data.
  5. Incident Response: Have a clear plan for detecting, reporting, and handling data breaches or security problems, including who to contact and what steps to take.
  6. Contingency Planning: Keep backups, disaster recovery plans, and emergency procedures to restore patient data if it's lost. Data must be fully recoverable.
  7. Evaluation & Documentation: Review and update security policies regularly. Keep records of all policies, training, risk assessments, and compliance activities.
  8. Business Associate Agreements (BAAs): Any vendor or partner handling patient data must sign a HIPAA agreement. If your software uses a cloud provider (like AWS) to store PHI, ensure there's a BAA in place.
  9. Developer Actions: Help with compliance by participating in risk assessments, reviewing code for vulnerabilities, implementing security policies in the software (like password rules or session timeouts), checking third-party services for HIPAA compliance, encrypting devices that handle PHI, and documenting design and security decisions.
  10. QA Testing: Verify that risk assessments exist and mitigation plans are tracked. Test backups by simulating data loss to make sure PHI can be restored. Check that all team members have completed HIPAA training. Confirm that vendor agreements and policies are in place. Test the incident response plan by running mock breach scenarios to ensure each step works correctly.

2. Physical Safeguards

Physical Safeguards protect the actual hardware and facilities where PHI is stored or accessed. Key requirements include:

  1. Facility Access Controls: Limit who can physically enter areas with patient data (like server rooms or offices) using locks, ID badges, keycards, or biometrics. For cloud setups, pick data centers with strong physical security.
  2. Workstation Security: Set rules for using computers and devices - use privacy screens, lock screens automatically after inactivity, and disable risky features like USB ports if needed.
  3. Device & Media Controls: Keep a list of devices (laptops, phones, USB drives) that access patient data. Track removable media, and securely erase or destroy it before reuse. Follow standard guidelines for safely wiping data.
  4. Developer Actions:
    1. Use HIPAA-compliant servers or cloud setups
    2. Encrypt all devices that handle patient data
    3. Minimize local storage of sensitive data in apps
    4. Add remote wipe and auto-lock features for mobile devices
    5. Make sure temporary files are securely deleted when no longer needed
  5. QA Checks:
    1. Check that physical safeguards are in place
    2. Ensure no patient data is stored in plaintext in logs or temporary files
    3. Test mobile apps: store sample patient data, then wipe it and confirm it cannot be recovered
    4. Verify apps lock automatically after inactivity and require re-login
    5. Review data-center or hosting provider compliance documents for physical security

3. Technical Safeguards

Technical Safeguards are technology-based controls within the software/system. HIPAA divides controls into 5 key areas:

3.1. Access Control

HIPAA requires software to make it mandatory to enforce various technical policies and procedures to let only authorized persons or software access ePHI. Listing down what needs to be implemented by developers to ensure access control is safeguarded:

3.1.1. User Identity & Roles:

3.1.1.1. Assign every user a unique account/ID:
Check to performDeveloper ActionsQA Checks
Unique Username/IDGenerate unique IDs (UUIDs or auto-increment IDs) for each user in your databaseVerify that the user_id field (or equivalent) is unique in the database schema
Avoiding duplicationEnforce unique usernames or email addresses at registrationTry creating two accounts with the same email/username → it should fail with an error
Rejecting generic login accountsDon't allow shared or generic usernames like "admin" or "doctor"Do negative testing by attempting to create accounts with generic usernames → it should be rejected
3.1.1.2. Use role-based or attribute-based access control (RBAC) to restrict PHI by job function or attributes:
Check to performDeveloper ActionsQA Checks
Role and Attribute DefinitionsDefine clear roles (e.g., Doctor, Nurse, Biller, Admin) and attributes (e.g., department, specialty, clearance level). Ensure that eEach role/attribute must have minimum necessary access to PHICreate test users for each role/attribute. Verify each user can only access what their role allows. Example: A Biller should fail when trying to open clinical notes
Access Enforcement in CodeImplement middleware or authorization checks to enforce RBAC/ABAC before accessing PHI endpointsTry unauthorized actions with restricted roles and confirm access is denied. Ensure error messages don't leak sensitive info (e.g., "Access Denied" instead of "Record exists but you can't view it")
Least Privilege PrincipleDefault new accounts to the lowest privilege until explicitly assignedAttempt to modify tokens, cookies, or API calls to impersonate higher roles. Verify system blocks all privilege escalation attempts
Audit LoggingLog all access attempts, including denied ones, with user ID + role + resource requestedPerform access attempts (both allowed and denied). Check audit logs to confirm user ID, role, and access results are recorded properly
3.1.1.3. Include "break-glass" or emergency roles so designated staff can retrieve PHI during emergencies:
Check to performDeveloper ActionsQA Checks
Emergency Role DesignDefine a special break-glass role that overrides normal access restrictions. Access should be temporary and time-limitedTest that emergency roles can indeed bypass normal restrictions and access PHI. Confirm normal roles cannot access restricted data without break-glass
Strict Access ControlsOnly specific users (e.g., emergency physicians, compliance officers) can be assigned this role. Require strong authentication (MFA, secure approval flow) before activationAttempt break-glass activation as unauthorized users → system must deny. Confirm only designated staff can activate emergency role
Audit LoggingLog every emergency access attempt with Who, When, What PHI and WhyTrigger emergency access and check logs: verify all details (who, when, what data, why). Ensure failed/denied break-glass attempts are also logged. Try to activate without giving a reason → system should block or require justification
Automatic RevocationEmergency access should auto-expire after a set period (e.g., 1 hour). System should revert user to their normal roleActivate break-glass, wait past time limit, then confirm access is revoked automatically. Verify system doesn't let a user keep emergency access indefinitely
AlertingTrigger real-time alerts (email, dashboard, SIEM integration) when break-glass access is usedTrigger break-glass access and check that alerts/notifications were sent

3.1.2. Authentication & Session Management:

3.1.2.1. Integrate a secure login system
Check to performDeveloper ActionsQA Checks
Unique CredentialsEvery user has their own account (no shared logins)Verify that number of logins should be equal to the staff members
Password SecurityStrong password policies (length, complexity, no common passwords)Test weak passwords (123456, password) → should be rejected
Password SecurityStore passwords securely using salted hashing (e.g., bcrypt, Argon2)Verify passwords stored in database are encrypted or hashed
Password SecurityPrevent reuse of old passwordsTry reusing an old password → should be blocked
Multi-Factor Authentication (MFA)Add MFA (SMS, authenticator app, hardware token) for all users, at least for admins and PHI accessConfirm login requires second factor. Try bypassing MFA → should fail
Audit LoggingLog all logins, failed attempts, and password resets with user ID, timestamp, and IP/deviceVerify logs show correct login success/failure attempts with timestamps and user IDs
3.1.2.2. Enforce auto-logout & account lockout
Check to performDeveloper ActionsQA Checks
Session SecurityEnable automatic logout after inactivityLog in and stay idle → system should auto-logout after timeout. Try session hijacking (reuse expired token) → should fail
Account Lockout & RecoveryLock account after repeated failed login attemptsEnter wrong password multiple times → account should lock after threshold
Account Lockout & RecoveryProvide secure password reset with identity verificationVerify unlock procedure works securely
3.1.2.3. Session Management
Check to performDeveloper ActionsQA Checks
Session SecurityUse secure session tokens (JWT, opaque tokens) with expirationDecode the JWT and inspect claims (exp, sub, iat). Change the payload slightly and try to reuse it
Session SecurityUse HTTPS onlyCheck if tokens are always sent over HTTPS. Tokens should never travel over HTTP or in query strings
Unique SessionEvery login session is tied to a unique user ID from the databaseLog in with two users → confirm each gets a unique session ID
Unique SessionNo two users should share the same session identifierAttempt to reuse session ID across accounts → should fail

3.1.3. Authorization Checks:

Check to performDeveloper ActionsQA Checks
Enforce Role/Permission CheckEvery API and backend endpoint that touches ePHI must check the authenticated user's roles/permissions before respondingLog in with a role that should NOT have access → call API → response must be 403 Forbidden or equivalent (no PHI returned)
Centralized Authorization LogicUse middleware, policy engine (e.g., RBAC/ABAC service), or decorators so access checks can't be skippedLog in with a user role that should have access → call API → verify ePHI is returned correctly
Least Privilege PrincipleDefault = deny access, only allow if roles/permissions explicitly matchLog in with a role that should NOT have access → call API → response must be 403 Forbidden or equivalent (no PHI returned)

3.1.4. Encryption:

Although not strictly mandatory, HIPAA strongly recommends encrypting all ePHI at rest.

Check to performDeveloper ActionsQA Checks
Enable Encryption for Data StoresTurn on encryption for databases, file systems, object storage (e.g., AWS S3, RDS, EBS)Review database/storage settings → confirm encryption at rest is enabled
Encrypt Backups & SnapshotsMake sure automated and manual backups are encrypted the same way as live databasesDownload/export data and verify it is encrypted (can't be opened without keys)
Key ManagementUse secure key management (e.g., AWS KMS, HashiCorp Vault)Review and verify secure key management solution is in place
Key ManagementEnsure keys are rotated and access is restrictedReview and verify key rotation policies are appropriately implemented
No Local/Unencrypted CopiesPrevent PHI from being stored in plaintext on dev laptops, temp directories, or logsTry to access PHI files or DB storage outside the app (raw disk, snapshots). Data should appear encrypted/unreadable

3.2. Audit Controls

HIPAA requires hardware, software, and/or procedural mechanisms that record and examine activity in systems with ePHI. In short, every access or change to PHI should generate an audit record. The goal is accountability and breach detection. NIST guidance advises tracking all critical events (login attempts, reads/writes of PHI, deletions, security changes, etc.) and periodically reviewing logs.

3.2.1. Comprehensive Logging

Check to performDeveloper ActionsQA Checks
Structured Logging FrameworkUse a reliable logging library/framework (e.g., Winston, Bunyan, Log4j, Serilog)Trigger different actions in the system (login, view PHI, failed attempt, update)
Structured Logging FrameworkLogs must be structured (JSON or key-value) for easy parsingVerify the logs are well-structured
Required Fields in Every LogWhile logging, Always include: Timestamp (in UTC, standardized format like ISO 8601), User ID, Event type (e.g., VIEW_PHIRECORD, UPDATE_PATIENT, FAILED_LOGIN), Resource identifier (record ID, API endpoint, file reference). Success/Failure statusReview logs to confirm all required fields are present (timestamp, user ID, event type, resource ID, success/failure)

3.2.2. Log Security

Check to performDeveloper ActionsQA Checks
No PHI in LogsAbsolutely never log raw PHI (names, SSNs, diagnoses). Only log identifiers (e.g., record_id: 12345)Perform actions with PHI data (e.g., patient record update). Verify that logs do not contain raw PHI, only identifiers
Secure Log StorageEnsure logs are tamper-resistant (append-only, stored in HIPAA-compliant systems like CloudWatch, ELK with restricted access)Try modifying or deleting logs. Confirm logs are protected or monitored (alerts if altered)

3.2.3. Log Retention and Review

Check to performDeveloper ActionsQA Checks
Retention Policy ImplementationConfigure log storage to retain logs for at least the policy period (HIPAA recommends 6 years minimum)Review storage configuration or policy files to confirm logs are set to be retained for the correct duration
Immutable / Tamper-Proof StorageEnable append-only storage or write-once-read-many (WORM) protectionTry modifying logs. Confirm access is denied or logged as a security event
Immutable / Tamper-Proof StorageConfigure access controls to prevent deletion or modification of logs before expiryTry deleting logs. Confirm access is denied or logged as a security event
Automatic Rotation & ArchivingImplement log rotation so old logs don't bloat systemsValidate that older logs are retrievable from archive systems
Automatic Rotation & ArchivingArchive logs securely when moved from active storage (e.g., S3 Glacier with encryption)Validate that older logs are retrievable from archive systems
Time SynchronizationEnsure timestamps across logs remain consistent (e.g., using NTP sync), since long-term storage must preserve accuracyEnsure QA or auditors can still query historical logs within the retention window

3.3. Integrity

HIPAA requires policies/procedures to protect ePHI from improper alteration or destruction. Ensure a "mechanism to authenticate" that ePHI hasn't been tampered with. In essence, ePHI must remain correct, consistent, and trustworthy. This means guarding against both malicious tampering (hacks, fraud) and accidental changes (data corruption).

3.3.1. Data Validation & Transactions

Check to performDeveloper ActionsQA Checks
Use ACID-Compliant DatabasesChoose a database that supports Atomicity, Consistency, Isolation, Durability (e.g., PostgreSQL, MySQL with InnoDB, SQL Server)Confirm database being used is ACID compliant
Transaction ManagementWrap PHI operations (insert/update/delete) inside transactions so they all succeed or all roll backSimulate failures during PHI operations (e.g., disconnect DB mid-insert). Verify no partial data is written (either full record is saved or nothing)
Data Validation & ConstraintsEnforce constraints at the database level (e.g., NOT NULL, foreign keys, unique indexes) to prevent bad or inconsistent dataTry to insert invalid data (nulls, duplicates, wrong references). Confirm DB rejects it and logs the error
Error Handling & RetriesImplement retry logic for failed transactions to avoid partial writesImplement retry logic for failed transactions to avoid partial writes. Check that committed data persists and isn't corrupted
Backups with Integrity ChecksEnsure backup/restore processes validate data integrity (checksums, verification queries)Ensure backup/restore processes validate data integrity (checksums, verification queries)

3.3.2. Filesystem Integrity

Check to performDeveloper ActionsQA Checks
Integrity Mechanism in PlaceUse filesystem features like Linux fs-verity, Windows EFS integrity streams, or application-level solutions (e.g., SHA-256/SHA-3 hashes, digital signatures)Upload a file (e.g., patient scan), then manually alter its contents (hex editor, overwrite on disk). Try to access it through the system → confirm system blocks access or flags tampering
Immutable StorageAvoid direct overwrites - instead version files or store deltas with signaturesReplace a file intentionally → system should create a new version, not overwrite silently
Tamper Detection WorkflowStore and validate checksums or signed metadata whenever a file is created/updatedVerify that when a file is stored, a hash or signature is generated. On retrieval, confirm that the stored hash is compared against the file

3.3.3. Backup Integrity

Check to performDeveloper ActionsQA Checks
Automated Backup ProcessImplement regular automated backups (daily/hourly depending on policy)Verify backups are available for the required retention period (e.g., older snapshots still retrievable
Encrypted Backups with IntegrityAll PHI backups must be encrypted (AES-256 or stronger)Corrupt a backup file intentionally → confirm restore fails or flags corruption

3.4. Person or Entity Authentication

HIPAA requires verifying that a person or entity seeking access is the one claimed. In practice, this means enforcing authentication before granting access to ePHI. Multi-factor authentication (MFA) is highly recommended (especially for remote or high-risk access) though HIPAA itself does not mandate MFA, only that it's reasonable based on risk. NIST's SP 800-63B provides guidance on digital identity (password rules, MFA, etc.).

3.4.1. Multi-Factor Authentication (MFA)

Check to performDeveloper ActionsQA Checks
MFA IntegrationImplement MFA support in the authentication system (SMS OTP, TOTP authenticator apps, or hardware tokens)Try logging in as admin/remote user without MFA → must be denied. Verify MFA is enforced for every session (not cached indefinitely)
Recovery & FallbackProvide secure fallback (backup codes, admin override) that's logged and monitoredRequest account recovery/backup code → verify access is possible but logged

3.4.2. Biometric/Device-Bound Auth

Check to performDeveloper ActionsQA Checks
Biometrics IntegrationOn iOS → use Keychain + LocalAuthentication (FaceID/TouchID). On Android → use BiometricPrompt + KeystoreEnable FaceID/TouchID → confirm login requires biometric check. Enable FaceID/TouchID → confirm login requires biometric check. Simulate failed biometric attempts → app should lock or require fallback MFA
Secure Credential StorageStore credentials/tokens in Keychain (iOS) or Android Keystore onlyInspect device storage (adb, jailbreak, rooted test) → no tokens/credentials should be visible in plaintext or files. Verify tokens are retrievable only via secure Keychain/Keystore APIs
Binding to DeviceEnsure tokens are tied to the device (cannot be copied/exported)Try copying app data from Device A to Device B → credentials/tokens should not work on Device B

3.4.3. Rate Limiting / Lockout

Check to performDeveloper ActionsQA Checks
Failure Counting & ThresholdsImplement a counter for failed login attempts per user account (and possibly per IP). Define thresholds (e.g., lock account after 5 failed attempts within 10 minutes)Attempt multiple invalid logins for a single account → confirm lockout or throttling is triggered at the threshold
Safe Error MessagesReturn generic errors ("Invalid username or password") - never reveal which part is wrongEnsure error responses are generic - no difference between "wrong username" vs. "wrong password"
Unlock MechanismProvide safe unlock workflows: Provide safe unlock workflows: Admin/manual unlock, OR Password reset with secure verificationTest unlock process (timeout expiration, admin unlock, password reset). Confirm that locked accounts cannot bypass by calling APIs directly

3.5. Transmission Security

HIPAA requires protecting ePHI when it's sent over a network. This means making sure the data can't be read or changed by unauthorized people. In practice, PHI should always be encrypted (like using TLS) and checked to confirm it hasn't been tampered with during transfer.

3.5.1. Encryption in Transit

Check to performDeveloper ActionsQA Checks
TLS EnforcementConfigure all APIs, backend services, and databases to use TLS 1.2+ (preferably 1.3)Verify only TLS 1.2 or 1.3 connections are accepted
TLS EnforcementDisable fallback to HTTP or weak TLS versions (1.0, 1.1)Attempt to connect to API endpoints over HTTP. Request should fail/reject
Platform-Specific SecurityiOS: Enable App Transport Security (ATS) to block non-TLS trafficOn iOS: Try to intercept traffic with a proxy (e.g., Burp/ZAP). ATS should block plain HTTP
Platform-Specific SecurityAndroid: Configure Network Security Config to require TLS and reject plain HTTPOn Android: Check Network Security Config. App should refuse HTTP calls
Email PHIIf PHI must be emailed, ensure it uses TLS-secured SMTP with strong ciphersIf PHI is sent over email, verify SMTP uses STARTTLS/TLS (e.g., check headers)

3.5.2. Certificate Management

Check to performDeveloper ActionsQA Checks
Cipher SuitesEnforce FIPS-validated cipher suites only (e.g., AES-GCM with SHA-2). Disable weak ciphers (e.g., RC4, MD5, DES, 3DES)Check TLS config matches FIPS-approved suites. Confirm weak ciphers (e.g., RC4, DES, MD5) are not available
Certificate HandlingUse certificates signed by trusted CAs (not self-signed)Attempt MITM with self-signed cert. App/API should reject it

Conclusion

HIPAA compliance is not just a legal requirement - it's a critical responsibility for any company, developer, and QA team handling patient health information. By understanding HIPAA's rules and mapping them to practical implementation and testing steps, organizations can protect sensitive data, avoid costly penalties, and build trust with users and partners. Adopting robust administrative, physical, and technical safeguards ensures that software systems remain secure, reliable, and ready for the demands of modern healthcare. Ultimately, a proactive approach to HIPAA compliance benefits everyone: patients, providers, and technology teams alike.

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