- Authors
- Written by :
- Name
- Varun Kumar
HIPAA Beyond Theory: What Companies Should Know, Developers Must Implement and QA Needs to Test
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What is HIPAA and PHI?
HIPAA stands for Health Insurance Portability and Accountability Act, is a U.S. law that sets rules for keeping patient health information private and secure. The main goal of HIPAA is to make sure that sensitive medical details of patients are not shared or exposed without patients' permission. This sensitive information is called PHI (Protected Health Information), and it includes anything that can identify a patient along with their health conditions - like names, addresses, medical records, test results, or even things like phone numbers and insurance details.
In simple terms, HIPAA makes sure that when a software or people working on that software handle any patient's data, it is kept safe, private, and only used for the right reasons.
What patient information is considered as PHI?
PHI (Protected Health Information) is any information that:
- Identifies an individual (or can be used to identify an individual)
- Relates to their health condition, healthcare, or payment for healthcare
HIPAA lists 18 identifiers that make health data "individually identifiable". If any of these are present with health-related info, it becomes PHI:
- Name
- Address (street, city, county, ZIP, etc.)
- Dates (birth date, admission/discharge date, death date, exact age >89)
- Telephone numbers
- Fax numbers
- Email addresses
- Social Security Number (SSN)
- Medical record number
- Health plan beneficiary number
- Account numbers
- Certificate/license numbers
- Vehicle identifiers (license plate, VIN)
- Device identifiers/serial numbers (e.g. implanted medical device ID)
- Web URLs
- IP addresses
- Biometric identifiers (fingerprints, voiceprints, retinal scans)
- Full-face photos and comparable images
- Any other unique identifying number, code, or characteristic
What type of software needs to be HIPAA compliant?
As a general thumb rule, any software that creates, receives, maintains, or transmits PHI must be HIPAA compliant. This includes:
- Electronic Health Record (EHR) / EMR Systems - Used by hospitals, clinics, and doctors to manage patient records
- Telemedicine & Telehealth Apps - Video consultation platforms, or chat-based health services
- Medical Billing Management Software - Systems handling insurance claims, billing, and patient data
- Patient Portals - Web or mobile apps where patients can view test results, prescriptions, or communicate with doctors
- Healthcare CRM Systems - Customer/patient management tools for healthcare providers
- Mobile Health Apps (mHealth) - Apps tracking health vitals (like heart rate, glucose, or blood pressure) if they share or store PHI with a provider or insurer
- Cloud Storage & SaaS Platforms for Healthcare - Any cloud software where PHI is stored, transmitted, or backed up (AWS, GCP, Azure all offer HIPAA-compliant services)
If no PHI is involved (e.g., a general fitness tracker storing steps locally), HIPAA does not apply.
Why implementing HIPAA is crucial for a software?
If a software (and indirectly the parent company owning that software) that handles Protected Health Information (PHI) does not follow HIPAA compliance, the consequences can be serious - legally, financially, and reputationally.
Civil Penalties (Fines) imposed by US Government
HIPAA violations can lead to civil monetary penalties from the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR).
The fine amount depends on level of negligence:
Violation Type | Fine (per violation) |
---|---|
Did not know (unintentional, no way to avoid) | 50,000 |
Reasonable cause (knew or should have known) | 50,000 |
Willful neglect (corrected in time) | 50,000 |
Willful neglect (not corrected) | $50,000 |
Criminal Penalties
If violations are found intentional or malicious, the Department of Justice (DOJ) can prosecute:
Violation Type | Fine (per violation) |
---|---|
Knowingly obtaining or disclosing PHI | Up to $50,000 fine + 1 year in prison |
Intentionally obtaining something (like money, property, or information) by lying, deceiving, or misrepresenting facts | Up to $100,000 fine + 5 years in prison |
Offenses for personal gain, malicious harm, or commercial advantage | up to $250,000 fine + 10 years in prison |
Lawsuits & Liability
If a patient's PHI is exposed, they can take legal action under state laws such as negligence or invasion of privacy. Business associates - like software vendors - may also be held liable if their actions lead to a breach.
Reputation Damage
Public trust is critical in healthcare. A HIPAA violation can damage credibility and cause loss of business. Customers of the software (hospitals, clinics, insurers) may cancel contracts with vendors that are non-compliant.
Operational Impact
Software that is not HIPAA-compliant cannot legally be used by hospitals, clinics, or insurers (covered entities). Non-compliance may force you to rebuild parts of the system, delay launches, or lose market access.
Hence taking HIPAA seriously and ensuring compliance is crucial for any software handling PHI.
Which PHI data can be legally shared by a software and to whom?
Under HIPAA's Privacy Rule, PHI can only be used or disclosed for permitted purposes (treatment, payment, healthcare operations, public health, etc.) without patient authorization. The Privacy Rule imposes a "minimum necessary" standard: PHI data use and disclosures must be limited to the least amount of PHI needed for the purpose.
Here's a breakdown of who can see PHI and under what conditions:
Who Can Access PHI | Conditions/Reasons |
---|---|
Healthcare Providers | For treatment, payment, and healthcare operations |
Health Insurers | For payment and healthcare operations |
Business Associates | If they sign a Business Associate Agreement (BAA) |
Patients | They have the right to access their own PHI |
Family Members & Friends | If the patient agrees or in emergencies |
Public Health Authorities | For public health activities (e.g., disease reporting) |
Law Enforcement | For law enforcement purposes (e.g., court orders) |
Researchers | If approved by an Institutional Review Board (IRB) |
Government Agencies | For audits, investigations, or inspections |
What are patients' rights under HIPAA?
HIPAA isn't just about rules for healthcare providers. It also gives patients important rights, including:
- Access their medical records - View or get a copy of their health information
- Request corrections - Ask to fix any errors or missing information in their records
- Receive a Notice of Privacy Practices - Learn how their health information is used and protected
- Get a record of disclosures - See who their information has been shared with
- Request restrictions - Ask to limit how their information is used or shared
- Request confidential communications - Choose how or where they are contacted for privacy
- File complaints - Report if they believe their privacy rights were violated
Now that we have a foundational understanding of HIPAA, PHI, the importance of compliance, and what legalities are involved if HIPAA is not followed properly. Now let's move ahead and deep dive into how to actually implementation HIPAA rules and what testing aspects of HIPAA compliance QA teams need to focus on before giving their final sign-off.
Guidelines to adapt your software for HIPAA
To begin with, let's categorize all the actions and steps HIPAA expects from a software into 3 main buckets:
- Administrative Safeguards - Policies and procedures to ensure PHI is protected and guiding how the workforce handles it securely
- Physical Safeguards - Steps and rules that keep computers, equipment, and buildings safe from damage, accidents, or unauthorized access that can compromise PHI
- Technical Safeguards - software changes, building secure systems, and access controls that protect electronic PHI
Now let's deep dive into each of these buckets, understand the specific HIPAA rules under each buckets.
1. Administrative Safeguards
Administrative Safeguards are organization-wide policies and procedures to manage PHI security. Key requirements include risk management, workforce policies, and oversight:
- Risk Analysis & Management: Identify all possible risks to patient data (like hackers, software bugs, or system failures), figure out how likely they are, and take steps to reduce them.
- Security Management: Assign someone responsible for HIPAA security, create clear written rules (like who can access data and what to do if there's a breach), and enforce consequences for breaking those rules.
- Access Control: Only allow staff to see the data they need for their job. For example, billing staff see billing info, doctors see clinical info.
- Workforce Training: Regularly teach everyone (developers, QA, admins) about HIPAA rules and safe ways to handle patient data.
- Incident Response: Have a clear plan for detecting, reporting, and handling data breaches or security problems, including who to contact and what steps to take.
- Contingency Planning: Keep backups, disaster recovery plans, and emergency procedures to restore patient data if it's lost. Data must be fully recoverable.
- Evaluation & Documentation: Review and update security policies regularly. Keep records of all policies, training, risk assessments, and compliance activities.
- Business Associate Agreements (BAAs): Any vendor or partner handling patient data must sign a HIPAA agreement. If your software uses a cloud provider (like AWS) to store PHI, ensure there's a BAA in place.
- Developer Actions: Help with compliance by participating in risk assessments, reviewing code for vulnerabilities, implementing security policies in the software (like password rules or session timeouts), checking third-party services for HIPAA compliance, encrypting devices that handle PHI, and documenting design and security decisions.
- QA Testing: Verify that risk assessments exist and mitigation plans are tracked. Test backups by simulating data loss to make sure PHI can be restored. Check that all team members have completed HIPAA training. Confirm that vendor agreements and policies are in place. Test the incident response plan by running mock breach scenarios to ensure each step works correctly.
2. Physical Safeguards
Physical Safeguards protect the actual hardware and facilities where PHI is stored or accessed. Key requirements include:
- Facility Access Controls: Limit who can physically enter areas with patient data (like server rooms or offices) using locks, ID badges, keycards, or biometrics. For cloud setups, pick data centers with strong physical security.
- Workstation Security: Set rules for using computers and devices - use privacy screens, lock screens automatically after inactivity, and disable risky features like USB ports if needed.
- Device & Media Controls: Keep a list of devices (laptops, phones, USB drives) that access patient data. Track removable media, and securely erase or destroy it before reuse. Follow standard guidelines for safely wiping data.
- Developer Actions:
- Use HIPAA-compliant servers or cloud setups
- Encrypt all devices that handle patient data
- Minimize local storage of sensitive data in apps
- Add remote wipe and auto-lock features for mobile devices
- Make sure temporary files are securely deleted when no longer needed
- QA Checks:
- Check that physical safeguards are in place
- Ensure no patient data is stored in plaintext in logs or temporary files
- Test mobile apps: store sample patient data, then wipe it and confirm it cannot be recovered
- Verify apps lock automatically after inactivity and require re-login
- Review data-center or hosting provider compliance documents for physical security
3. Technical Safeguards
Technical Safeguards are technology-based controls within the software/system. HIPAA divides controls into 5 key areas:
3.1. Access Control
HIPAA requires software to make it mandatory to enforce various technical policies and procedures to let only authorized persons or software access ePHI. Listing down what needs to be implemented by developers to ensure access control is safeguarded:
3.1.1. User Identity & Roles:
3.1.1.1. Assign every user a unique account/ID:
Check to perform | Developer Actions | QA Checks |
---|---|---|
Unique Username/ID | Generate unique IDs (UUIDs or auto-increment IDs) for each user in your database | Verify that the user_id field (or equivalent) is unique in the database schema |
Avoiding duplication | Enforce unique usernames or email addresses at registration | Try creating two accounts with the same email/username → it should fail with an error |
Rejecting generic login accounts | Don't allow shared or generic usernames like "admin" or "doctor" | Do negative testing by attempting to create accounts with generic usernames → it should be rejected |
3.1.1.2. Use role-based or attribute-based access control (RBAC) to restrict PHI by job function or attributes:
Check to perform | Developer Actions | QA Checks |
---|---|---|
Role and Attribute Definitions | Define clear roles (e.g., Doctor, Nurse, Biller, Admin) and attributes (e.g., department, specialty, clearance level). Ensure that eEach role/attribute must have minimum necessary access to PHI | Create test users for each role/attribute. Verify each user can only access what their role allows. Example: A Biller should fail when trying to open clinical notes |
Access Enforcement in Code | Implement middleware or authorization checks to enforce RBAC/ABAC before accessing PHI endpoints | Try unauthorized actions with restricted roles and confirm access is denied. Ensure error messages don't leak sensitive info (e.g., "Access Denied" instead of "Record exists but you can't view it") |
Least Privilege Principle | Default new accounts to the lowest privilege until explicitly assigned | Attempt to modify tokens, cookies, or API calls to impersonate higher roles. Verify system blocks all privilege escalation attempts |
Audit Logging | Log all access attempts, including denied ones, with user ID + role + resource requested | Perform access attempts (both allowed and denied). Check audit logs to confirm user ID, role, and access results are recorded properly |
3.1.1.3. Include "break-glass" or emergency roles so designated staff can retrieve PHI during emergencies:
Check to perform | Developer Actions | QA Checks |
---|---|---|
Emergency Role Design | Define a special break-glass role that overrides normal access restrictions. Access should be temporary and time-limited | Test that emergency roles can indeed bypass normal restrictions and access PHI. Confirm normal roles cannot access restricted data without break-glass |
Strict Access Controls | Only specific users (e.g., emergency physicians, compliance officers) can be assigned this role. Require strong authentication (MFA, secure approval flow) before activation | Attempt break-glass activation as unauthorized users → system must deny. Confirm only designated staff can activate emergency role |
Audit Logging | Log every emergency access attempt with Who, When, What PHI and Why | Trigger emergency access and check logs: verify all details (who, when, what data, why). Ensure failed/denied break-glass attempts are also logged. Try to activate without giving a reason → system should block or require justification |
Automatic Revocation | Emergency access should auto-expire after a set period (e.g., 1 hour). System should revert user to their normal role | Activate break-glass, wait past time limit, then confirm access is revoked automatically. Verify system doesn't let a user keep emergency access indefinitely |
Alerting | Trigger real-time alerts (email, dashboard, SIEM integration) when break-glass access is used | Trigger break-glass access and check that alerts/notifications were sent |
3.1.2. Authentication & Session Management:
3.1.2.1. Integrate a secure login system
Check to perform | Developer Actions | QA Checks |
---|---|---|
Unique Credentials | Every user has their own account (no shared logins) | Verify that number of logins should be equal to the staff members |
Password Security | Strong password policies (length, complexity, no common passwords) | Test weak passwords (123456, password) → should be rejected |
Password Security | Store passwords securely using salted hashing (e.g., bcrypt, Argon2) | Verify passwords stored in database are encrypted or hashed |
Password Security | Prevent reuse of old passwords | Try reusing an old password → should be blocked |
Multi-Factor Authentication (MFA) | Add MFA (SMS, authenticator app, hardware token) for all users, at least for admins and PHI access | Confirm login requires second factor. Try bypassing MFA → should fail |
Audit Logging | Log all logins, failed attempts, and password resets with user ID, timestamp, and IP/device | Verify logs show correct login success/failure attempts with timestamps and user IDs |
3.1.2.2. Enforce auto-logout & account lockout
Check to perform | Developer Actions | QA Checks |
---|---|---|
Session Security | Enable automatic logout after inactivity | Log in and stay idle → system should auto-logout after timeout. Try session hijacking (reuse expired token) → should fail |
Account Lockout & Recovery | Lock account after repeated failed login attempts | Enter wrong password multiple times → account should lock after threshold |
Account Lockout & Recovery | Provide secure password reset with identity verification | Verify unlock procedure works securely |
3.1.2.3. Session Management
Check to perform | Developer Actions | QA Checks |
---|---|---|
Session Security | Use secure session tokens (JWT, opaque tokens) with expiration | Decode the JWT and inspect claims (exp, sub, iat). Change the payload slightly and try to reuse it |
Session Security | Use HTTPS only | Check if tokens are always sent over HTTPS. Tokens should never travel over HTTP or in query strings |
Unique Session | Every login session is tied to a unique user ID from the database | Log in with two users → confirm each gets a unique session ID |
Unique Session | No two users should share the same session identifier | Attempt to reuse session ID across accounts → should fail |
3.1.3. Authorization Checks:
Check to perform | Developer Actions | QA Checks |
---|---|---|
Enforce Role/Permission Check | Every API and backend endpoint that touches ePHI must check the authenticated user's roles/permissions before responding | Log in with a role that should NOT have access → call API → response must be 403 Forbidden or equivalent (no PHI returned) |
Centralized Authorization Logic | Use middleware, policy engine (e.g., RBAC/ABAC service), or decorators so access checks can't be skipped | Log in with a user role that should have access → call API → verify ePHI is returned correctly |
Least Privilege Principle | Default = deny access, only allow if roles/permissions explicitly match | Log in with a role that should NOT have access → call API → response must be 403 Forbidden or equivalent (no PHI returned) |
3.1.4. Encryption:
Although not strictly mandatory, HIPAA strongly recommends encrypting all ePHI at rest.
Check to perform | Developer Actions | QA Checks |
---|---|---|
Enable Encryption for Data Stores | Turn on encryption for databases, file systems, object storage (e.g., AWS S3, RDS, EBS) | Review database/storage settings → confirm encryption at rest is enabled |
Encrypt Backups & Snapshots | Make sure automated and manual backups are encrypted the same way as live databases | Download/export data and verify it is encrypted (can't be opened without keys) |
Key Management | Use secure key management (e.g., AWS KMS, HashiCorp Vault) | Review and verify secure key management solution is in place |
Key Management | Ensure keys are rotated and access is restricted | Review and verify key rotation policies are appropriately implemented |
No Local/Unencrypted Copies | Prevent PHI from being stored in plaintext on dev laptops, temp directories, or logs | Try to access PHI files or DB storage outside the app (raw disk, snapshots). Data should appear encrypted/unreadable |
3.2. Audit Controls
HIPAA requires hardware, software, and/or procedural mechanisms that record and examine activity in systems with ePHI. In short, every access or change to PHI should generate an audit record. The goal is accountability and breach detection. NIST guidance advises tracking all critical events (login attempts, reads/writes of PHI, deletions, security changes, etc.) and periodically reviewing logs.
3.2.1. Comprehensive Logging
Check to perform | Developer Actions | QA Checks |
---|---|---|
Structured Logging Framework | Use a reliable logging library/framework (e.g., Winston, Bunyan, Log4j, Serilog) | Trigger different actions in the system (login, view PHI, failed attempt, update) |
Structured Logging Framework | Logs must be structured (JSON or key-value) for easy parsing | Verify the logs are well-structured |
Required Fields in Every Log | While logging, Always include: Timestamp (in UTC, standardized format like ISO 8601), User ID, Event type (e.g., VIEW_PHIRECORD, UPDATE_PATIENT, FAILED_LOGIN), Resource identifier (record ID, API endpoint, file reference). Success/Failure status | Review logs to confirm all required fields are present (timestamp, user ID, event type, resource ID, success/failure) |
3.2.2. Log Security
Check to perform | Developer Actions | QA Checks |
---|---|---|
No PHI in Logs | Absolutely never log raw PHI (names, SSNs, diagnoses). Only log identifiers (e.g., record_id: 12345) | Perform actions with PHI data (e.g., patient record update). Verify that logs do not contain raw PHI, only identifiers |
Secure Log Storage | Ensure logs are tamper-resistant (append-only, stored in HIPAA-compliant systems like CloudWatch, ELK with restricted access) | Try modifying or deleting logs. Confirm logs are protected or monitored (alerts if altered) |
3.2.3. Log Retention and Review
Check to perform | Developer Actions | QA Checks |
---|---|---|
Retention Policy Implementation | Configure log storage to retain logs for at least the policy period (HIPAA recommends 6 years minimum) | Review storage configuration or policy files to confirm logs are set to be retained for the correct duration |
Immutable / Tamper-Proof Storage | Enable append-only storage or write-once-read-many (WORM) protection | Try modifying logs. Confirm access is denied or logged as a security event |
Immutable / Tamper-Proof Storage | Configure access controls to prevent deletion or modification of logs before expiry | Try deleting logs. Confirm access is denied or logged as a security event |
Automatic Rotation & Archiving | Implement log rotation so old logs don't bloat systems | Validate that older logs are retrievable from archive systems |
Automatic Rotation & Archiving | Archive logs securely when moved from active storage (e.g., S3 Glacier with encryption) | Validate that older logs are retrievable from archive systems |
Time Synchronization | Ensure timestamps across logs remain consistent (e.g., using NTP sync), since long-term storage must preserve accuracy | Ensure QA or auditors can still query historical logs within the retention window |
3.3. Integrity
HIPAA requires policies/procedures to protect ePHI from improper alteration or destruction. Ensure a "mechanism to authenticate" that ePHI hasn't been tampered with. In essence, ePHI must remain correct, consistent, and trustworthy. This means guarding against both malicious tampering (hacks, fraud) and accidental changes (data corruption).
3.3.1. Data Validation & Transactions
Check to perform | Developer Actions | QA Checks |
---|---|---|
Use ACID-Compliant Databases | Choose a database that supports Atomicity, Consistency, Isolation, Durability (e.g., PostgreSQL, MySQL with InnoDB, SQL Server) | Confirm database being used is ACID compliant |
Transaction Management | Wrap PHI operations (insert/update/delete) inside transactions so they all succeed or all roll back | Simulate failures during PHI operations (e.g., disconnect DB mid-insert). Verify no partial data is written (either full record is saved or nothing) |
Data Validation & Constraints | Enforce constraints at the database level (e.g., NOT NULL, foreign keys, unique indexes) to prevent bad or inconsistent data | Try to insert invalid data (nulls, duplicates, wrong references). Confirm DB rejects it and logs the error |
Error Handling & Retries | Implement retry logic for failed transactions to avoid partial writes | Implement retry logic for failed transactions to avoid partial writes. Check that committed data persists and isn't corrupted |
Backups with Integrity Checks | Ensure backup/restore processes validate data integrity (checksums, verification queries) | Ensure backup/restore processes validate data integrity (checksums, verification queries) |
3.3.2. Filesystem Integrity
Check to perform | Developer Actions | QA Checks |
---|---|---|
Integrity Mechanism in Place | Use filesystem features like Linux fs-verity, Windows EFS integrity streams, or application-level solutions (e.g., SHA-256/SHA-3 hashes, digital signatures) | Upload a file (e.g., patient scan), then manually alter its contents (hex editor, overwrite on disk). Try to access it through the system → confirm system blocks access or flags tampering |
Immutable Storage | Avoid direct overwrites - instead version files or store deltas with signatures | Replace a file intentionally → system should create a new version, not overwrite silently |
Tamper Detection Workflow | Store and validate checksums or signed metadata whenever a file is created/updated | Verify that when a file is stored, a hash or signature is generated. On retrieval, confirm that the stored hash is compared against the file |
3.3.3. Backup Integrity
Check to perform | Developer Actions | QA Checks |
---|---|---|
Automated Backup Process | Implement regular automated backups (daily/hourly depending on policy) | Verify backups are available for the required retention period (e.g., older snapshots still retrievable |
Encrypted Backups with Integrity | All PHI backups must be encrypted (AES-256 or stronger) | Corrupt a backup file intentionally → confirm restore fails or flags corruption |
3.4. Person or Entity Authentication
HIPAA requires verifying that a person or entity seeking access is the one claimed. In practice, this means enforcing authentication before granting access to ePHI. Multi-factor authentication (MFA) is highly recommended (especially for remote or high-risk access) though HIPAA itself does not mandate MFA, only that it's reasonable based on risk. NIST's SP 800-63B provides guidance on digital identity (password rules, MFA, etc.).
3.4.1. Multi-Factor Authentication (MFA)
Check to perform | Developer Actions | QA Checks |
---|---|---|
MFA Integration | Implement MFA support in the authentication system (SMS OTP, TOTP authenticator apps, or hardware tokens) | Try logging in as admin/remote user without MFA → must be denied. Verify MFA is enforced for every session (not cached indefinitely) |
Recovery & Fallback | Provide secure fallback (backup codes, admin override) that's logged and monitored | Request account recovery/backup code → verify access is possible but logged |
3.4.2. Biometric/Device-Bound Auth
Check to perform | Developer Actions | QA Checks |
---|---|---|
Biometrics Integration | On iOS → use Keychain + LocalAuthentication (FaceID/TouchID). On Android → use BiometricPrompt + Keystore | Enable FaceID/TouchID → confirm login requires biometric check. Enable FaceID/TouchID → confirm login requires biometric check. Simulate failed biometric attempts → app should lock or require fallback MFA |
Secure Credential Storage | Store credentials/tokens in Keychain (iOS) or Android Keystore only | Inspect device storage (adb, jailbreak, rooted test) → no tokens/credentials should be visible in plaintext or files. Verify tokens are retrievable only via secure Keychain/Keystore APIs |
Binding to Device | Ensure tokens are tied to the device (cannot be copied/exported) | Try copying app data from Device A to Device B → credentials/tokens should not work on Device B |
3.4.3. Rate Limiting / Lockout
Check to perform | Developer Actions | QA Checks |
---|---|---|
Failure Counting & Thresholds | Implement a counter for failed login attempts per user account (and possibly per IP). Define thresholds (e.g., lock account after 5 failed attempts within 10 minutes) | Attempt multiple invalid logins for a single account → confirm lockout or throttling is triggered at the threshold |
Safe Error Messages | Return generic errors ("Invalid username or password") - never reveal which part is wrong | Ensure error responses are generic - no difference between "wrong username" vs. "wrong password" |
Unlock Mechanism | Provide safe unlock workflows: Provide safe unlock workflows: Admin/manual unlock, OR Password reset with secure verification | Test unlock process (timeout expiration, admin unlock, password reset). Confirm that locked accounts cannot bypass by calling APIs directly |
3.5. Transmission Security
HIPAA requires protecting ePHI when it's sent over a network. This means making sure the data can't be read or changed by unauthorized people. In practice, PHI should always be encrypted (like using TLS) and checked to confirm it hasn't been tampered with during transfer.
3.5.1. Encryption in Transit
Check to perform | Developer Actions | QA Checks |
---|---|---|
TLS Enforcement | Configure all APIs, backend services, and databases to use TLS 1.2+ (preferably 1.3) | Verify only TLS 1.2 or 1.3 connections are accepted |
TLS Enforcement | Disable fallback to HTTP or weak TLS versions (1.0, 1.1) | Attempt to connect to API endpoints over HTTP. Request should fail/reject |
Platform-Specific Security | iOS: Enable App Transport Security (ATS) to block non-TLS traffic | On iOS: Try to intercept traffic with a proxy (e.g., Burp/ZAP). ATS should block plain HTTP |
Platform-Specific Security | Android: Configure Network Security Config to require TLS and reject plain HTTP | On Android: Check Network Security Config. App should refuse HTTP calls |
Email PHI | If PHI must be emailed, ensure it uses TLS-secured SMTP with strong ciphers | If PHI is sent over email, verify SMTP uses STARTTLS/TLS (e.g., check headers) |
3.5.2. Certificate Management
Check to perform | Developer Actions | QA Checks |
---|---|---|
Cipher Suites | Enforce FIPS-validated cipher suites only (e.g., AES-GCM with SHA-2). Disable weak ciphers (e.g., RC4, MD5, DES, 3DES) | Check TLS config matches FIPS-approved suites. Confirm weak ciphers (e.g., RC4, DES, MD5) are not available |
Certificate Handling | Use certificates signed by trusted CAs (not self-signed) | Attempt MITM with self-signed cert. App/API should reject it |
Conclusion
HIPAA compliance is not just a legal requirement - it's a critical responsibility for any company, developer, and QA team handling patient health information. By understanding HIPAA's rules and mapping them to practical implementation and testing steps, organizations can protect sensitive data, avoid costly penalties, and build trust with users and partners. Adopting robust administrative, physical, and technical safeguards ensures that software systems remain secure, reliable, and ready for the demands of modern healthcare. Ultimately, a proactive approach to HIPAA compliance benefits everyone: patients, providers, and technology teams alike.